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SOLUTION

Increase Recovery Rates with Smarter, Compliant Outreach

Automate payment reminders, orchestrate compliant communication, and empower agents to resolve accounts faster with an intelligent, all-in-one platform.

The Collections Conundrum

Low Contact Rates

Manual dialing and generic messages result in low answer rates and ignored communications.

Complex Compliance Risks

Navigating consent rules (TCPA, FDCPA) and communication frequency caps is a constant, manual struggle.

Inefficient Agent Workflows

Agents waste time on repetitive tasks instead of negotiating payments and resolving accounts.

Poor Documentation

Inconsistent and manual note-taking leads to a lack of auditable records for compliance.

The Modern Approach to Collections

Automated, Multi-Channel Campaigns

Orchestrate intelligent payment reminder sequences across SMS, email, and voice, respecting customer preferences.

Built-in Compliance Guardrails

Automatically manage consent, honor opt-outs, and enforce rules for contact frequency and time-of-day.

AI-Assisted Agent Tools

Equip agents with AI-generated call summaries, payment negotiation scripts, and automated disposition notes.

Unified, Auditable Records

Maintain a single, chronological record of every communication attempt, conversation, and payment agreement.

Auri: Your Collections Compliance Officer

Auri is the AI engine that keeps your outreach effective and compliant. It can handle initial payment reminders, capture promises-to-pay, and provide agents with real-time prompts for required disclosures. Every action is logged, creating a perfect audit trail and reducing manual work.

See Compliant AI in Action

Frequently Asked Questions

How does Uniconnect help us stay compliant with regulations like the FDCPA?+
Our platform has compliance at its core. You can configure rules for call times, contact frequency, and channel-specific opt-outs. Every communication is logged, providing a clear and auditable history.
Can we integrate this with our existing collection management software?+
Yes. Uniconnect is designed to work with your system of record. It can pull account information to personalize outreach and push back all communication logs, payment promises, and agent notes.
Can customers make payments directly through this system?+
While Uniconnect is not a payment processor, our AI agents and campaigns can seamlessly direct customers to your existing payment portal via a secure link, making it easy for them to self-serve and resolve their accounts.
How does this platform improve agent efficiency?+
By automating routine outreach and follow-ups, agents can focus their time on high-value conversations. Furthermore, AI-powered call summaries and automated note-taking drastically reduce after-call work, allowing agents to handle more accounts per day.