PATIENT EXPERIENCE

Coordinated, secure patient & member engagement

Streamline intake, scheduling, follow-up and care navigation while protecting PHI and improving staff efficiency.

Better Journeys, Better Outcomes

Enhance Patient Access

Provide an intelligent 'digital front door' that guides patients to the right care, faster, on any channel.

Ensure Secure Communication

Engage with patients confidently using a platform designed for HIPAA-compliant communication and PHI protection.

Improve Staff Efficiency

Automate repetitive tasks like appointment reminders and intake summaries, freeing up staff for high-value patient care.

Coordinate Care Seamlessly

Give care teams a unified view of all patient interactions, ensuring smooth handoffs and continuity of care.

The New Standard in Patient Engagement

25%

Reduction in appointment no-shows

30%

Decrease in administrative workload

50%

Faster patient intake and triage

15%

Increase in care plan adherence

Auri: Your Empathetic AI Assistant

Auri helps manage the patient journey at scale. It can intelligently triage inbound requests, automate appointment scheduling and follow-ups, and summarize interactions for clinical staff. This allows your team to focus on what they do best: providing excellent care.

Discover AI for Healthcare

Frequently Asked Questions

Is the Uniconnect platform HIPAA compliant?+

Yes. We provide a HIPAA-compliant environment and a Business Associate Agreement (BAA). Our platform includes features like data encryption, access controls, and audit logs to protect patient health information (PHI).

Can this integrate with our existing Electronic Health Record (EHR) system?+

Yes. Uniconnect is designed to integrate with major EHR and Practice Management systems. This allows for a seamless flow of information, such as pushing appointment summaries or pulling patient context.

How does the AI handle complex patient inquiries?+

Auri is trained to understand patient intent and can handle many routine requests. For complex or urgent issues, it is designed to seamlessly and intelligently escalate to the appropriate human staff member with a full summary of the conversation.

Can we use this for post-visit care plan follow-ups?+

Absolutely. Our campaigns tool is perfect for automating post-discharge instructions, medication reminders, and follow-up surveys to improve care plan adherence and monitor patient progress.