Auri Agents + Human Superpowers
Deploy autonomous voice & chat agents while boosting human performance with real-time assist, summarization and automation.
What You Get
Autonomous Voice & Chat Agents
24/7 handling of FAQs, qualification, scheduling & intent capture with guardrails.
Real-Time Auri Assist
In-flow suggestions, knowledge retrieval, intent & sentiment detection.
Conversation Summaries
Condensed multi-turn context + action items & compliant disposition hints.
Workflow Automation
Intent & outcome signals trigger CRM updates, tasks and follow-ups.
Hybrid Handoffs
Smooth AI → human transitions with preserved state & recommended opening lines.
NLQ Over Unified Data
Ask natural language questions across interaction & CRM datasets.
Conversational Analytics & Insights
Topic, sentiment, outcome correlation and variance detection.
Disposition & Compliance Coaching
Live prompts support regulatory phrasing & accurate case tagging.
Continuous Learning Loop
Feedback-driven improvements with versioned prompt & model governance.
Autonomous & Assistive Auri Working in Tandem
Blend fully autonomous voice & chat handling with real-time Auri copilot augmentation—summaries, intent signals, retrieval and compliance prompts accelerate every interaction.
Why choose UniConnect?
We provide everything you need to orchestrate campaigns, automate outreach, and accelerate growth.
Scale Without Headcount
Deflect repetitive volume while keeping humans for complex cases.
Shorter Resolution Times
AI handles prep work so agents focus only on meaningful steps.
Higher CSAT
Faster, consistent responses across time zones and languages.
Data Hygiene Built-In
Automatic CRM enrichment, tagging and logging keep records clean.
Lower AHT
Drafts, summaries & suggestions from Auri compress handling and after-call work.
Guardrails & Control
Policy filters, prompt governance and redaction ensure compliance.
Build your AI operations layer
Unify automation, augmentation and analytics in one aligned workflow. Your team focuses on outcomes, not busywork.