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OUTBOUND AUTOMATION

High-Performance Multi-Channel Campaigns

Launch, optimize and scale compliant outbound programs across voice, SMS, email & messaging with precision—and zero swivel-chair.

Voice infrastructure powered by 3CX
Automated Campaigns

Four channels, deeply integrated

Each channel is a first-class citizen — not an afterthought. Explore what you can do.

Conversations that actually connect.

  • Predictive & progressive dialing with compliance pacing and call blending
  • Local-presence dialing to lift answer rates
  • AI voice agents (powered by ElevenLabs & OpenAI) for proactive outreach
  • Disposition intelligence feeds scoring and the next best touch
Higher productive connects
See it in a demo
Dialer · Live Campaign
Active
Pacing RatePredictive

48

Connected

12

In Queue

6

Wrap-up

Agent R. Kim
On call2:34
Agent S. Patel
Dialing0:08
Agent M. Chen
Wrap-up0:42

What You Get

  • Sequence Builder

    Design multi-step voice, SMS, email & messaging journeys with branching logic.

  • Predictive & Progressive Dialing

    Maximize productive connects with compliance pacing & call blending.

  • Scheduling & Retry Policies

    Time-of-day, local presence & adaptive retry windows reduce fatigue.

  • Dynamic Audience Segments

    Behavioral, CRM state & intent-based cohort targeting updates in real time.

  • Auri Audience & Send-Time Optimization

    Machine learning recommends best touch times & channel mix.

  • A/B & Variant Testing

    Continuously test scripts, content, timing & channel sequence ordering.

  • Outcome & Disposition Intelligence

    Closed-loop performance feeds scoring, prioritization & next-step logic.

  • Compliance & DNC Governance

    Global / list suppression, consent states & regional rule enforcement.

  • Live Monitoring & Optimization Console

    Real-time pacing, connect rate, drop-off and conversion telemetry.

One platform vs. a stitched stack

See why leading teams consolidate onto one platform instead of stitching point tools.

Channel orchestration

Calls + WhatsApp + Email + SMS in one sequence

Separate tools, manual coordination

Compliance & DNC

Enforced at platform level, automatic

Per-tool configs, gaps between systems

AI timing & optimization

Auri optimizes channel mix and send-time

No cross-channel intelligence

Unified reporting

Single dashboard, real-time telemetry

Spreadsheet merges, delayed data

Setup time

Hours — one platform to configure

Weeks — multiple vendor onboards

Total cost

One subscription, predictable

Multiple licenses + integration tax

Platform Benefits

Why choose UniConnect?

We provide everything you need to orchestrate campaigns, automate outreach, and accelerate growth.

1

Increase Connect Rate

Intelligent pacing and time-of-day logic lift voice efficiency.

2

Accelerate Pipeline

Automated follow-ups cut manual chasing and delays.

3

Reduce Manual Errors

Template & compliance guardrails lower regulatory risk.

4

Close Feedback Loops

Outcome data feeds scoring models & next-touch decisions.

5

Improve Rep Productivity

Less dialing downtime, more quality conversations.

6

Unify Reporting

Single view of outreach impact across channels.

Outbound that adapts in real time

Combine intelligent pacing, AI insights and channel orchestration to create predictable, scalable revenue impact—without burning lists or agents.

Frequently asked questions

Everything you need to know about multi-channel campaign orchestration.

UniConnect runs Calls (voice), WhatsApp, Email and SMS campaigns, orchestrated together in a single sequence.

Yes. Voice dialing is a first-class step alongside WhatsApp, Email and SMS within the same orchestrated journey.

Suppression lists, DNC, consent states and regional rules are enforced automatically before any message or call is sent.

Auri optimizes audience, channel mix and send-time, and supports AI voice agents powered by ElevenLabs and OpenAI.

Yes — UniConnect is built for banking, insurance, healthcare and BPO governance needs, with compliance enforced at the platform level.